ABOUT US / QUIÉNES SOMOS

Welcome to VEXRIONEU, SL (accessible at [https://vexrioneu.com]) your trusted European partner for high-performance cameras, precision optical lenses, camcorders, and professional photography equipment.

Headquartered in the vibrant technology and cultural hub of Barcelona, Spain, VEXRIONEU, SL was founded with a singular mission: to provide creators, visual storytellers, filmmakers, and photography enthusiasts across Europe with authentic, factory-sealed imaging equipment backed by transparent service and legal consumer protections.

📷 What We Stand For

At VEXRIONEU, SL, we understand that purchasing high-end optical gear is an investment in your art and profession. We operate with absolute commitment to authenticity, speed, and peace of mind.

1. 100% Original & Factory-Sealed Gear

We specialize exclusively in 100% brand-new, genuine photographic equipment. Every camera body, lens, and accessory dispatched through our store undergoes strict serial number recording and quality checks. We never sell grey-market knockoffs or unverified gear.

2. Dual Strategic Fulfillment Network

To ensure real-time inventory availability and competitive pricing, VEXRIONEU, SL operates dual fulfillment logistics hubs in the Netherlands and Hong Kong.

Every package shipped to an EU destination is processed under European Union import and tax guidelines (IOSS / OSS frameworks).
Zero Surprise Fees: When you buy from us, the price you see at checkout is the final price you pay no unexpected import duties, extra VAT charges, or carrier clearance fees upon delivery.

3. Fast, Tracked Express Shipping

Delicate, high-value electronics deserve top-tier care. We partner exclusively with FedEx and UPS to deliver your orders within 7 to 14 business days anywhere across Spain and European Union member states, complete with end-to-end tracking and signature confirmation upon delivery.

4. European Statutory Consumer Protections

As an incorporated Spanish entity (NIF: ESB88976816), VEXRIONEU, SL fully operates under Spanish and European Union consumer laws.

3-Year Statutory Warranty (Garantía Legal): Enjoy long-term confidence with 36 months of statutory warranty coverage against manufacturing defects.
24-Hour DOA Support: Rapid resolution and immediate replacement/refund if your gear arrives defective or non-functional.
Clear 14-Day Return Policy: Simple, hassle-free returns for unopened, factory-sealed items.

🏢 Corporate Overview & Local Identity

Legal Business Name: VEXRIONEU, SL
Spanish Tax ID (NIF): ESB88976816
Registered Address:

Carrer del Roselló 132, 3rd floor, door 1

08036 Barcelona, Spain (European Union)
Official Support Email: support@vexrioneu.com
Customer Care Hours: Monday – Friday, 09:00 – 18:00 (Spain / Central European Time - CET)

💬 Connect With Us

Whether you need advice choosing your next prime lens, checking camera body compatibility, or tracking an existing shipment, our Barcelona-based support team is here to assist you.

Reach out to us anytime at support@vexrioneu.com, we aim to respond to all inquiries within 24 business hours.